International Journal of Education and Development using ICT

International Journal of Education and Development using ICT > Vol. 15, No. 3 (2019)

A new model for assessing the impact of new IT-based services on students’ productivity

Azadeh Eslamian, Department of Psychology, Allameh Feizoleslam Institute of Nonprofit Higher Educ
Lila Rajabion, Department of Information technology, University of South Florida Sarasota-Manat
Bita Tofighi, Ph.D. Candidate of Governmental Management Human Resource Orientation, Central T
Amir Hossein Khalili, School Counselor, Darab High School, Sari, Mazandaran, Iran

Abstract
The dynamic growth of the services sector globally, along with rapid advances in information technology, are creating new opportunities for social empowerment, economic growth, and innovation. This paper has considered the usage of IT-based services in education as a key factor for improving students’ productivity. Moreover, a conceptual model was proposed to evaluate this process. For assessing the components of the proposed model, a well-designed questionnaire was used. The SPSS 22 and SMART- PLS 3.2 software package was used for statistical analysis of questionnaires. Findings confirmed the validity of the model for students’ productivity assessment. Furthermore, the results showed that four variables (digital technology acceptance, attitudes toward technology, cloud-based services and capacity of IT-based systems) significantly influenced the students’ productivity.

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