International Journal of Education and Development using ICT

International Journal of Education and Development using ICT > Vol. 21, No. 2 (2025)

Scaling the students’ journey through application of data-driven learning analytics (DDLA): Unlocking the actionable insights acquired and missed in a case study

Chrispen Chiome, Department of Educational Management, College of Education, University of South

Abstract
This research examined the application of data-driven learning analytics in a case study to reveal the actionable insights gained or missed. This was a mixed methods study that used an open, distance and online teaching university as a case study. Data were collected from the learning management platform, and this was supplemented by interviews with the teaching Faculty. The results show that use of learning analytics has improved decision-making that has now become data-driven; enhanced the diagnosis of each student's challenges; boosted the personalization of the learning journey of every learner; revamped our knowledge of the preferred learning styles; nurtured the development of lifelong learning skills, using them as monitoring devices for student learning, improved teaching and learning; revamped the feedback loop through precise, timely, and actionable feedback; and augmented reflections on learning by offering targeted feedback. However, the case under study still needs to do the following: build on how data intersects with human decisions, optimal use of resources to achieve learning outcomes, evaluate the overall effectiveness of the course, use data analysis to adjust or enhance the course, monitor student course activity in real-time, use personal data tracking to support learning, supporting self-directed autonomous learning and optimizing the four processes of data, analysis, reporting, and action. The research concludes that learning analytics improve teaching and learning through the quality of teaching, quality of monitoring, quality of feedback, and quality of data-driven decision-making, among others. However, the institution under study still has a long way to go in many areas as discussed in this paper.

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