International Journal of Education and Development using ICT

International Journal of Education and Development using ICT > Vol. 19, No. 2 (2023)

Strengthening Extension and Advisory Services Delivery through Village Knowledge Centre in Rungwe District, Tanzania: Lessons Learned from InnovAfrica Project

Athman Kyaruzi Ahmad , Sokoine University of Agriculture, Tanzania
Camilius A Sanga, Sokoine University of Agriculture, Tanzania
Kenneth M. Mapunda, Sokoine University of Agriculture, Tanzania
Dismas Lyegendili Mwaseba, Sokoine University of Agriculture, Tanzania
Ruth Haug , Norwegian University of Life Sciences (NMBU), Norway

Abstract
Albeit its critical role in the development of the agriculture sector, the delivery of Extension and Advisory Services (EASs) in Tanzania has remained unsatisfactory and has had a limited impact on the sector. Among others, conventional approaches used in providing EASs have been found inadequate in meeting the priority needs of their clientele. Besides, they tend to demand many frontline extension agents who are few and are unable to serve farmers effectively. Thus, most recently, Information Communication Technologies (ICTs) have the potential to overcome many of the challenges associated with the conventional provision of EASs. As a result, various innovative ICT-based approaches have been blended with conventional EASs to improve the service to clients. These include the use of community radio stations, TV programs, telecentres, Mobile Phones (SMS), and web-based and mobile-based farmers’ advisory information systems. This study draws on the work of the ICT-based Village Knowledge Centre (VKC) established in the Rungwe District in Mbeya Region. We explore the experiences of various stakeholders in using the VKC in the delivery of extension services. Challenges hindering the functioning of VKC are highlighted and recommendations to improve the functioning of VKC and consequently, the delivery of EASs are drawn.

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