International Journal of Education and Development using ICT

International Journal of Education and Development using ICT > Vol. 20, No. 1 (2024)

Low uptake of e-learning at Mzumbe University: Answers and perceptions from students

Simeo Boniphace Kisanjara, Mzumbe University
Almasi Maguya, Mzumbe University

Abstract
The purpose of this study is to investigate the issue of low e-learning uptake at Mzumbe University by focusing on the answers and perceptions of students in relation to the e-learning supporting environment, which includes infrastructure, technical support, Internet connectivity, and perceived advantages of using e-learning. Data for this study were gathered using a questionnaire instrument under a quantitative approach. With a total response rate of 80.33%, 241 out of 300 respondents including undergraduate students were considered. The PLS-SEM and CFA were used for data analysis. The results of this study suggest that Mzumbe University students have a negative perception of the use of e-learning. The research also shows that an inadequate availability of Internet connections, low-quality LMS materials and contents, a lack of proper e-learning user training, and slow e-learning system accessibility are all contributing factors to the low uptake of e-learning. These variables were discovered to have a considerable impact on the uptake of e-learning at Mzumbe University, as demonstrated by the model in Figure 2. The results of this study revealed negative perceptions on the use of e-learning at Mzumbe University, which few studies have looked into. It also looked at the causes for Mzumbe University's low uptake of e-learning, and they can be applied to other institutions with comparable characteristics. Such factors consist of unavailable Internet connections, low LMS content quality, inadequate e-learning system training, and slow e-learning system accessibility. Several relevant research studies did not look into these causes of low uptake. This study recommends that significant reformulating of ICT policy to comply with new guidelines or procedures in order to successfully implement e-learning as a cutting-edge technological innovation for services linked to student teaching, learning, and administration is inevitable.

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